1. Who we are?
‘Dovi’ is a Ewe word which means ‘Small works’.
DoviApp is a mobile application that connects customers (or users) to several categories of handymen.
DoviApp is one trademark of Rent Buy Sales. For more information on Rent Buy Sales LTD, you may visit the website: https://www.rentbuysales.com
2. What DoviApp can do?
Through DoviApp, Workers can get registered in the platform and any User can book any Worker for their day-to-day work.
- DoviApp is available in both English & French to make it easier for the users to communicate through the app.
- You can switch from one language to another without issue.
- Through this user-friendly App, you can reach out to a wide range of handymen who provide services in your neighborhood.
- To function, DoviApp needs to get access to your location. So you must give permission to the App to access your location.
- DoviApp is safe for the phones. You can download it without fear of your phone being harmed; e.g. getting viruses.
- You can access Workers around the place where you are physically present at the time of booking or from another location (even country) where the App works.
- You can view all Workers registered in the same country which you have selected in your setting. If you want to view Workers from another country, you need first to change the country pre-selected from your settings.
- You can change the language and the country whenever you want, without any constrain. Simply go to ‘Settings’.
DoviApp will be of great help for both small and large handymen work needs.
3. Why chose DoviApp?
DoviApp is the only mobile Application that enables users and workers to get connected in a timely manner. It will be useful for you to know that:
- DoviApp trains the workers who are registered on the platform and validates their credentials for enhanced safety.
- With DoviApp, Workers are easy to reach by User, making it easy and convenient to address emergency repairs and routine maintenance needs.
- On DoviApp, rates are fixed for key routine interventions, so there is no surprise in what you will pay. Our hourly rate is fair for both the Workers as well as the Users. For those who like flexibility, DoviApp gives room to negotiate the final rate with the worker for some interventions.
- The DoviApp Contact Center will help you address any challenge you may face with Workers, leaving you at peace, at all times.
DoviApp is a key actor to development, by improving livelihoods of vulnerable groups and communities.
4. Where does DoviApp works?
DoviApp works on all phones which have an Android or an IOS system. DoviApp is operating already in Ghana and Benin. Future countries of expansion include Burkina Faso, Canada, Cote d’Ivoire, Nigeria and Togo.
5. Recommendations for Customer.
DoviApp customers are advised to:
- Keep in mind that DoviApp is not responsible for the activities and works of handymen outside the platform.
- Exercise normal caution when dealing any Worker on the platform.
For support, Customers may communicate directly with the DoviApp Team / Office, e.g. through the App.